PC maker Samsung is in the centre of a security storm after it installed keylogging software onto laptops to let it know what its punters were doing.
A network security expert Mohamed Hassan, who is the founder of NetSec Consulting was stunned to discover keylogging software on two different models of Samsung portable computers, which he purchased.
He then called Samsung to log the incident with Samsung Support Staff. Initially Samsung support staff denied that the spy software was there.
First Samsung changed its story by referring the author to claiming that "all Samsung did was to manufacture the hardware."
When Hassan, said this was unacceptable point, he was routed to some other Support personal, who confirmed that Samsung knowingly put this software on the laptop to, as he put it, "monitor the performance of the machine and to find out how it is being used."
It could cause huge problems for Samsung. Not only is spying on your customers probably illegal, but will also result in decline in its potential customers. The existence of key-loggers inside laptops
Until it is cleared up, it is unlikely that any one will want to buy a Samsung product.
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